EXD/HRM ensures that the OECD attracts and retains highly motivated, talented professionals, encouraging diversity and fostering staff well-being across the Organisation. EXD/HRM plays a key stewardship role of the Organisation’s human resources on behalf of the Secretary-General throughout the employment journey of staff at the OECD. Its responsibilities include:

• Providing oversight on the OECD’s strategic approach to people management from recruitment, on-boarding, learning, development, and career management to off-boarding
• Overseeing the performance management system and providing workforce analytics
• Delivering diplomatic liaison services with the host country in relation to visas, diplomatic licence plates and other matters
• Overseeing the medical, health insurance, and social services
• Delivering payroll and staff benefit services
• Delivering corporate policy reviews and major human resources transformations
• Implementing the OECD’s Human Resources Strategy

EXD/DKI is the steward of the Organisation’s digital assets and strategy, on behalf of the Secretary-General.  While many IT assets are owned by, and housed in Directorates and Programmes, EXD/DKI provides the frameworks for digital security and the protection of corporate data, and it delivers the core IT infrastructure for the Organisation. Its responsibilities include: 

• Management of key IT infrastructure and equipment
• Management of the OECD network
• IT risk management and digital security (including the delivery of policies, advice, and technical controls)
• Systems architecture and design
• Provision of corporate digital services including email, applications, and remote conferencing
• Delivering IT training, especially on security aspects
• Supporting core IT infrastructure, and operations to ensure business continuity and secure access in a hybrid work environment
• Supporting a corporate approach to data storage and asset disposal

As steward of the OECD’s infrastructure, EXD/CSI provides services that are essential to the day-to-day functioning of the Organisation, including conference facilities, office space, security, interpretation, translation, catering, and travel services. Key services delivered by EXD/CSI to the Organisation include:

• Providing conference management services for a large range of events, whether in-person, hybrid or virtual
• Delivering translation and interpretation services in the Organisation’s official languages (French and English) as well as other languages
• Ensuring the safety of Members, staff and visitors by means of security systems and the continuous maintenance of physical infrastructure
• Providing training and guidance to increase awareness among Members, staff and visitors with respect to security, event management, and occupational health and safety
• Providing travel services and advice for international missions
• Maintaining safe and efficient workspace environments, whilst promoting environmental sustainability
• Operating facilities management services, including cleaning and building maintenance, through an outsourcing model with selected third party contractors