Estonia is a frontrunner in digitalising government services and boasts a number of native ICT unicorns. The country should build on these key strengths to nurture digitalisation economy wide. Industry digitalisation policies should be holistic and reflected in government documents and their implementation monitored.
Skills are key to boost the productivity gains from digital technologies. High educational attainment and skills give solid foundations to make the most out of digitalisation. Almost half of Estonian jobs are at risk of automation or significant change. Ensuring high and up-to-date skills is central to seizing the productive potential from digital technologies and to sharing the gains equitably. Improving unemployment insurance coverage might give the unemployed with up-skilling needs stronger incentives to participate in training.
Digital user skills are improving, but quality of ICT teaching varies across compulsory schools, and many teachers feel unprepared. Adult education and training needs a boost, and employers should take more responsibility to train their employees.
ICT activities for children should be designed to appeal equally to girls’ and boys’ interests to boost the number of women ICT specialists. Overall supply of ICT specialists is catching up with demand, but employment is highly concentrated in the ICT sector. Traditional industries lag behind, likely slowing down their productivity-enhancing digital adoption.
Manager selection and management practices could improve. Managers are key to the digital transformation to initiate and steer product- and process innovations, and they are responsible for assigning and developing human capital. Estonian managers have a low skill premium compared to other countries, and firms make limited use of high-performing work practices known to boost productivity performance and skills use at work.