Networks are strategic assets for SMEs to access resources, markets, and partners, capture knowledge spillovers, and achieve external economies of scale. Networks enable technological leapfrog, support SME innovation and are a cornerstone for their strategies of resilience (Chapter 4).
The sixth section presents three sets of indicators that capture the extent to which SMEs are part of, and make use of, different forms of networks.
The first set of indicators show SME integration in innovation networks through cooperation with higher education institutions and other firms.
Cooperation with higher education institutions refers to firms co-operating on innovation activities with universities or other higher education institutions, as a percentage of innovation active firms. Data are for 2018 and are drawn from the 2021 OECD survey of national Innovation Statistics and Eurostat Community Innovation Survey (OECD, 2021[12]; Eurostat, 2022[13]).
Cooperation with enterprises refers to firms co-operating on innovation activities with other enterprises, as a percentage of innovation active firms. Data are for 2018 and are drawn from the 2021 OECD survey of national Innovation Statistics and Eurostat Community Innovation Survey (OECD, 2021[12]; Eurostat, 2022[13]).
International cooperation with enterprises refers to firms cooperating with enterprises outside of the country of residency of the firm, as a percentage of innovation active firms. Data refer to 2018 and are drawn from the 2021 OECD survey of national Innovation Statistics and Eurostat Community Innovation Survey (OECD, 2021[12]; Eurostat, 2022[13]).
The second set of indicators related to the adoption of platform and network technologies and drawn from the OECD database on ICT Access and Usage by Businesses (OECD, 2023[14]):
Cloud computing services refer to firms purchasing Cloud computing services. Cloud computing services include: e-mail, office software, finance or accounting software, customer relationship management (CRM) software, hosting of databases, storage of files, and computing power to run own software.
Social media use refers to firms using social media, i.e. the enterprise's use of applications based on Internet technology or communication platforms for connecting, creating and exchanging content online, with customers, suppliers, or partners, or within the enterprise. Enterprises using social media are considered those that have a user profile, an account or a user license depending on the requirements and the type of the social media.
Supply chain sharing refer to firms sharing electronically Supply Chain Management (SCM) information with suppliers and customers. Sharing information electronically on SCM implies exchanging information with suppliers and/or customers about the availability, production, development or distribution of goods or services. This information may be exchanged via websites, networks or other means of electronic data transfer, but it excludes manually typed e-mail messages.
Customer relationship management software refer to firms using CRM (Customer Relationship Management) software (%).
The third set of indicators show the participation of SMEs in professional networks:
The membership of SME in formal professional groups refers to the percentage of SMEs that report belonging to the following groups: 1) groups of professional women; 2) groups of people with similar jobs; 3) groups of people leading small businesses; 3) groups of other people in the industry; 4) local chamber of commerce; 5) other professional groups; and 6) no associations to any formal groups. The underlying data comes from the Future of Business Survey (OECD-World Bank-Meta, March 2022[8]), specifically designed to examine these issues. The shares are obtained from the question: “Which of these kinds of professional groups, if any, are you a part of?”. The answers are weighted such that the weight of each firm is 1 to account for multiple responses. The sample included in the analysis are firms in OECD countries that have between 1-249 employees. Only the responses obtained from owners and managers of the business (obtained from the question “Which of this best describes your main employment situation?”) are included.
All indicators in this section are presented in the form of benchmarking indices and reported on a common scale from 0 to 200 (0 being the lowest OECD value, 100 the median value, and 200 the highest) to make them comparable. The same methodology was used in the SME&E Outlook 2019 (OECD, 2019[15]) and 2021 (OECD, 2021[16]).
Formally, the benchmarking index is constructed as follows. First, let denote the value for country c at time t. Second, let and denote the minimum, median and maximum values at time t across OECD countries, respectively. The country index of benchmark is then calculated using the following conditions:
If then
If then
The benchmark charts highlight the position and dispersion of the top five (High) and bottom five (Low) OECD values. The country’s relative position is marked with a dot. However, in cases when data is not available, no information is presented, i.e. the dot marking the country’s position in the ranking, does not figure on the graph.