A robust results-based M&E system cannot be complete without the results of M&E activities being made available to their intended users. M&E findings need to be communicated and disseminated to key stakeholders, as making performance evidence public is an important element in ensuring their impact and increasing the use of findings for evidence‑based policy making (OECD, 2020[28]).
Policy makers should therefore plan how the results obtained from the M&E functions can be used to communicate the progress and changes generated by the intervention. Ideally, a comprehensive communication and dissemination strategy should be established and cover the following questions, among others: i) who will receive the evidence generated?; ii) in which format?; and iii) when will this information be made available?.
Dissemination of findings gained through the M&E functions can take many different forms. From the traditional regular frequency written reports, to real-time “dashboards”, or repository websites, for example. Despite the particular format, Kusek and Rist (2004[9]) provide some general recommendations to make dissemination of findings effective and engaging:
Evidence should be presented in a short and attractive manner. Evidence should be presented in a simple, clear, and easily understandable format. Only the most important data should be presented, and if necessary, separate appendixes or reports can be produced to convey additional and more detailed information.
Evidence should be relevant to the target audience. In case that there are multiple audiences, the same evidence should be packaged in different formats according to the preferences of each audience.
At least a minimum of background information should be provided to establish the context in which the findings have been generated.
Comparisons of performance data over time are critical. Providing findings for a specific quarter or year may be useful for certain stakeholders, but time comparisons are essential to distinguish trends and determine whether progress has occurred and has been sustained.
Key decision makers may be interested in recommendations, in addition to findings. Some stakeholders may considerably value indications of potential actions required in response to the key M&E findings. They may also be interested in alternative options and subsequent implications with respect to acting on performance findings.
Both findings and recommendations should be organised following the logic of the results chain and the indicators of the results framework. For example, an online dashboard that disaggregates results according to the different levels of the results chain could facilitate tracking the progress made by the intervention (Figure 5).