This report was prepared by the Directorate for Public Governance (GOV), under the leadership of Elsa Pilichowski, Director; Nick Malyshev, former Head of the Regulatory Policy Division (REG) in GOV; Anna Pietikainen, current Head of REG; and, Daniel Trnka, Deputy Head of REG.
The OECD Directorate of Public Governance and the Regulatory Policy Division thank the Directorate-General for Structural Reform Support of the European Commission (DG REFORM) for its financial contribution in the preparation of the report.
This paper was authored by Florentin Blanc, Senior Policy Analyst, and Giuseppa Ottimofiore, Policy Analyst, along with Margaret Dritsas, Carola Bertone, Hamsini Shankar, and Katerina Kaskantiri, consultants for the OECD. This document benefitted from the input of Tiziano Lattisi and Andrés Blancas, consultants, and Alberto Morales and Costanza Caputi, Policy Analysts. The authors would like to thank Natalia Shevchuk and Eleni Leontidou, consultants, for their support. The report was prepared for publication by Jennifer Stein.
The authors are also thankful to colleagues within the OECD’s GOV Directorate for their feedback and comments, including Jose Diaz, Senior Policy Advisor at the SIGMA Programme, Felipe González-Zapata, Policy Analyst at the Open and Innovative Government Division (OIG), Alex Seemann, Junior Policy Analyst at the Open and Innovative Government Division (OIG), as well as Miguel Amaral, Senior Policy Analyst at the Regulatory Policy Division.
The authors also wish to acknowledge the fruitful collaboration throughout the project, and ongoing support of the General Secretariat of Digital Governance and Simplification of Procedures (SDGS) of the Greek Ministry of Digital Governance (MDG). They would also like to thank the National Infrastructure for Research and Technology (GRNET) in Greece, and, in particular, Iraklis Varlamis for the discussions held, as well as the information provided on the status of the design and implementation of the Greek information website, the National Registry of Administrative Procedures.