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Fixing frictions: ‘sludge audits’ around the world

How governments are using behavioural science to reduce psychological burdens in public services
Policy paper
OECD Public Governance Policy Papers

Cite this content as:

OECD (2024), “Fixing frictions: ‘sludge audits’ around the world: How governments are using behavioural science to reduce psychological burdens in public services”, OECD Public Governance Policy Papers, No. 48, OECD Publishing, Paris, https://doi.org/10.1787/5e9bb35c-en.
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