Wastewater management has been a significant challenge for countries in the wider Caribbean region. Water supply is often prioritised at the expense of wastewater management infrastructure in this frequently water-stressed region. On the one hand, governments in the region have traditionally not put into place funding mechanisms, including tariffs, sufficient to develop, operate, and maintain adequate wastewater collection and treatment systems. This leads to difficulty in accessing financing, such as commercial loans, for investments in the sector. On the other hand, with the exception of Jamaica, which has applied wastewater tariffs to recover the operation and maintenance costs of its facilities, attempting cost-recovery through customer charges would significantly increase tariffs to a level that may pose affordability issues. Combined with a lack of financing, this resulted in insufficient investment. As of 2011, 85% of wastewater discharge in the Caribbean Sea remained untreated, over half of the population in the region lacked connection to a sewer system, and only 17% was connected to an adequate wastewater collection and treatment system. Before the implementation of the Jamaican Credit Enhancement Facility (JCEF), 80% of Jamaica’s population had access to piped water in 2010, whereas just about 18% had a sewer connection, and little over 7% of effluent sewer was treated (WHO/UNICEF, 2019[6]),
Governments recognise that land-based sources of pollution from domestic, industrial and agricultural uses have significant negative impacts on marine resources, putting economic development and human health and well-being at risk. In Jamaica, the government of took steps in addressing wastewater treatment issues. From 1995 to 2010, 5 wastewater treatment plant were built. In 2013, the government passed the wastewater and sludge regulation, to ensure that effluent waters are adequately treated, to make it mandatory to connect new developments to NWC’s sewer system and to support the National Environment and Planning Agency in taking enforcement action against non-compliant wastewater operators and developers. Further demonstrating its commitment to reducing pollution from untreated wastewater, Jamaica ratified the Cartagena Convention2 and the Protocol Concerning Pollution from Land-Based Sources and Activities (hereafter, the LBS protocol) in 2015. By the time the country ratified the Convention and Protocol, national wastewater treatment standards stemming from the 2013 regulation were more stringent than the LBS protocol standards (UNEP, 2015[7]).
Nevertheless, although regulations supported better performance, a significant proportion of the country’s wastewater facilities kept on operating below required standards. The NWC, a statutory organisation tasked with providing water and wastewater services island-wide, operates more than 70% of the country’s sewage treatment facilities, with small private and community-based water and sewerage providers servicing the rest of the market. Prior to the JCEF project, 44 of the NWC’s 70 wastewater facilities were in need of rehabilitation to meet national effluent standards, and a significant proportion of them had been in operation for over twenty-five years, outliving their estimated economic lifespan and experiencing declines in operational efficiency. At the same time, the NWC had been experiencing high rates of non-revenue water due to leakage and illegal connections. In 2013, non-revenue water was estimated at nearly 70% of all water produced that year. There was thus a need to invest in the rehabilitation of deteriorating infrastructure.
Adequate long-term financing, particularly with tenor exceeding ten years commensurate with the long-lived capital investment required, is rarely available from commercial banks in Jamaica. To address the lack of financing, in 2008, the Office of Utilities Regulation of Jamaica allowed for NWC’s tariffs to include the K-Factor programme, a pre-determined surcharge collected monthly from customers. The K-Factor revenues capitalise a special account earmarked for priority water and wastewater investment projects. In the initial phase, it was envisioned that NWC would secure loans for selected projects against the expected K-Factor cash inflows and the inflows used to repay these loans. This model was not fully operational and a hybrid format was implemented (loans as well as direct payments were taken from the monthly deemed amount). Despite the gap, efficiency improvements resulting from these investments have been reflected as an X-Factor amount (a “give back” to the customers for the efficiency gains derived from the use of the K-Factor funds) on the customers’ bills. The X-Factor is set by the Office of Utilities Regulations and this amount has fluctuated from around 5% (from 2009 to 2013) down to 0% in 2014, and up to 6.2% in 2018. Despite these efforts, the NWC continued to face difficulty in accessing the capital needed to expand and upgrade its water and wastewater services.