The E-Leaders Handbook on the Governance of Digital Government was prepared by the OECD Directorate for Public Governance (GOV), under the leadership of Elsa Pilichowski, Director of GOV. The mission of GOV is to help governments at all levels design and implement strategic, evidence-based and innovative public policies to strengthen public governance, respond effectively to diverse and disruptive economic, social and technological challenges and deliver on government’s commitments to citizens.
The Handbook was produced by GOV’s Open and Innovative Government Division (GOV/OIG), under the supervision of Barbara-Chiara Ubaldi, Head of the Digital Government and Data Unit in OIG.
Chapters 1 and 2 were drafted by João Ricardo Vasconcelos, former Policy Analyst and Zina Akrout, former Junior Policy Analyst both in the Digital Government and Data Unit. Ethel Hui Yan Tan, Junior Policy Analyst in the Digital Government and Data Unit, revised Chapters 1 and 2, and authored Chapters 3, 4 and 5. João Ricardo Vasconcelos initially led the management and development of the Handbook. Felipe González-Zapata, Policy Analyst in the Digital Government and Data Unit, served as the final lead co-ordinator and reviewer of the Handbook. Strategic guidance was provided by Barbara-Chiara Ubaldi, Alison Rygh, former Secondee, Jacob Arturo Rivera Perez and Benjamin Welby, Policy Analysts, and Alex Seemann, Junior Policy Analyst in the Digital Government and Data Unit. Meral Gedik provided editorial support.
The Digital Government and Data Unit is also thankful to colleagues and peer reviewers from the Open Government and Civic Space Unit (GOV/OIG), the Infrastructure and Public Procurement Division (GOV/IPP), the Support for Improvement in Governance and Management Division (GOV/SIGMA), the Regulatory Policy Division (GOV/REG) and the Policy Coherence for Sustainable Development Division (GOV/PCSDG) for their valuable inputs.
This Handbook was developed with the E-Leaders Task Force on the Governance of Digital Government over 2019, 2020 and 2021. It has benefited from the active collaboration and precious experience of all the delegates of the E-Leaders Task Force on the Governance of Digital Government: Australia, Denmark, Estonia, Finland, Italy, Korea, New Zealand, Norway, Panama, Portugal, Sweden, Uruguay, the United Kingdom and the European Commission (DG CONNECT and DG DIGIT). The OECD Secretariat is grateful to Liz Lutgendorff, Farah Hussain, Hannah Whittaker and Richard Furlong from the United Kingdom Government Digital Service for their comprehensive advice on content design. The strong support and contributions from the E-Leaders has also been crucial to the elaboration of this Handbook.