New Zealand has considerable scope to boost productivity by fostering growth of its digital sector and stimulating digital innovation. This requires strengthening the domestic pipeline of digital skills, making sure that regulations evolve with technological change and enhancing exports by firms exploiting digital technologies.
New Zealand is relatively advanced in some aspects of digitalisation, such as the high share of small firms selling online or use of the Internet of Things. However, the digital sector is smaller than in other OECD countries and has relied heavily on skilled migrants to fill jobs requiring advanced digital skills. It is now facing a severe skills shortage caused by border restrictions in the short term and competition from other countries in the longer term. The domestic pipeline of graduates with advanced ICT skills is narrowing, as weak mathematics and science achievement by students in primary- and lower secondary schools closes the door to tertiary studies in ICT-relevant fields.
The diffusion of digital technologies is also held back by a copyright regime that does not accommodate the use of some digital technologies, the cost of adopting digital tools for small businesses and the difficulty of reaping high returns on investment in digital technologies by exporting.
The government has been developing several policy initiatives on digitalisation, including the Industry Transformation Plans to foster the development of digital technology and agritech sectors. It recently embarked on the production of a national digitalisation strategy, which aims to promote trust, inclusiveness and growth in the digital economy and society. This strategy would help stakeholders in a wide range of policy areas to work together in a coherent way.
The introduction of unemployment insurance would help to make the diffusion of digital technologies more equitable by reducing the burden on workers displaced by digitalisation - most displaced workers do not qualify for the means-tested unemployment benefit.