GovTech is a key enabler of digital government. As governments increasingly focus on how best to experiment with and adopt digital technologies such as artificial intelligence, GovTech offers a mechanism to do so in a way that is agile, innovative, and cost-effective. Not only does this help improve the effectiveness and efficiency of the public sector, but it can also foster the participation of start-ups and newer providers in the government market.
Despite the value it can provide, GovTech is still a relatively new practice. There is not yet consensus around its definition and, perhaps as a result, many countries are still grappling with how best to approach GovTech within their own digital government strategies.
As such, this publication presents the OECD’s definition of GovTech and sets out its GovTech Policy Framework – guiding countries on how to create the ideal conditions for GovTech collaborations and determine the right scenarios in which to use GovTech for maximum impact.
By using the OECD GovTech Policy Framework as a guide, governments can more confidently use GovTech partnerships to enable a more effective and innovative digital transformation. However, not all these components need to be in place immediately. Governments can focus their efforts on addressing specific components of the framework in the short term, while building a scalable approach to secure sustainable outcomes in the medium and longer term.