This report presents the 2020 edition of the OECD Tourism Trends and Policies publication. It was produced by the OECD Centre for Entrepreneurship, SMEs, Regions and Cities (CFE), led by Lamia Kamal-Chaoui, Director, as part of the programme of work of the OECD Tourism Committee. The report was undertaken in co-operation with the European Union.*
The report benefitted from significant contributions, feedback and guidance from policy makers and statisticians from OECD member countries and partner economies. It also benefitted from consultation and feedback from industry representatives and associations, and intergovernmental organisations, including Amadeus, the European Tourism Association (ETOA), International Air Transport Association (IATA), the Association of Hotels, Restaurants, Bars and Cafes – Hospitality Europe (HOTREC), UN Educational, Scientific and Cultural Organization (UNESCO), UN Environment, UN World Tourism Organization (UNWTO), World Trade Organisation (WTO), and the International Labour Organization (ILO).
The report was co-ordinated and edited by Jane Stacey, Head of the Tourism Unit, under the supervision of Alain Dupeyras, Head of the Regional Development and Tourism Division, and with the support of Peter Haxton, Policy Analyst (CFE) and main author of chapter 3, as well as Angela Bernard, Policy Analyst (CFE), and Anna Bolengo, Consultant (CFE), who undertook substantial co-ordination, drafting and editing. Laetitia Reille, Statistician (CFE), managed the statistical database and developed country statistical profiles and synthesis tables. Monserrat Fonbonnat, Assistant (CFE), provided administrative support. Ayesha Noor Abinal, Trainee (CFE), provided research and co-ordination assistance. Pilar Philip and François Iglesias (both CFE) served as publication co-ordinators. The statistical component of the report is available via the OECD’s statistical online platform – OECD.Stat.
Chapter 1 and the country profiles were drafted by Richard Dickinson (Managing Director, Tomorrow’s Tourism), and Chapter 2 was drafted by Dianne Dredge (Founder, The Tourism CoLab and Professor at Lund University, Sweden), with significant inputs from the Secretariat. Lorenzo Zurulia (University of Bologna, Italy) and Albert Postma (NHL Stenden University, Netherlands) provided feedback on Chapter 2. In addition, the report benefitted from contributions and feedback provided by OECD colleagues in the Directorate for Science, Technology and Innovation (STI) and the Centre for Entrepreneurship, SMEs, Regions and Cities (CFE).