More than ten years after the 2008 financial crisis, and as governments strive to manage the COVID-19 pandemic and its aftermath in a way that optimises and sustains positive outcomes for all citizens, governments are facing increasingly multidimensional policy challenges that require cross-cutting, multifaceted responses in a context of diminishing public resources and low trust levels in government (OECD, 2017[1]).
While the world faces systemic and interconnected challenges such as climate change and growing inequality; governments remain ill-equipped to deal effectively with these issues (OECD, 2017[2]). This new scenario has raised multiple challenges for public administrations. Historical governance problems, such as corruption, excessive red tape, inefficient spending and lack of skills, are now exacerbated by bottlenecks that render more difficult or prevent effective co-ordination across different administrative units and policy areas, and the need to identify, attract and retain new sets of skills and capacities in the public sector to address new political and technological developments effectively. Inadequate design, and poor management of institutions and governance instruments and tools lie at the core of governance failures, preventing governments from achieving their goals for their jurisdiction and its citizens (Meuleman, 2018[3]). For instance, the OECD report on the Governance of Inclusive Growth (2016[4]) found that governance failures may lead to widespread informality in the labour market, limited access to education and a lack of formal safety nets - all of which drive inequality. Failure often involves substantial financial costs to fix problems with subsequent reforms or mitigate the harm caused. Consequently, governance failure can undermine citizens’ trust in government.
The environmental, social, and economic challenges of our times call for a multidimensional and integrated approach to public policy and service delivery. It is clear that traditional analytical tools and problem-solving methods are no longer enabling the achievement of better results and outcomes that are demanded by and expected from citizens. Innovative approaches to public governance along with more holistic and integrated strategies are required to enable governments to respond effectively to the multidimensional challenges facing society. This need for a holistic commitment to multidimensional and coherent policy design and implementation, and to the governance arrangements that can deliver on this commitment, is reflected in the United Nations 2030 Agenda for Sustainable Development.
Governments now strive to bolster capacity to tackle complexity and address systemic challenges while responding to immediate-term priorities generated by political imperatives. At the same time, citizens and civil society are demanding a more equitable, open and inclusive culture of governance, one in which decisions are taken in the public interest rather than under the undue influence of powerful interest groups.
While the Policy Framework is not designed to identify governance failures and the root causes behind them, it highlights different baseline practices that reflect good governance because they illustrate governments that work well, without necessarily being at the frontier of governance. These baseline practices have been, and are being, developed and adopted by OECD Members and Partners in a manner that reflects a values-based approach to governance, where resources are obtained and spent efficiently and in the public interest.