In addition to involving unregulated or uncompliant financial service provision, the complexity of DeFi protocols and their non-custodial nature make these practically difficult, if not outright unsuitable, for retail participants and therefore unfitting for financial inclusion purposes. For a non-programmer, it is difficult to interact with the interfaces of DeFi protocols if one is not familiar with blockchain technology and has no coding skills, given the technical complexity of DLTs and composable DeFi applications (OECD, 2022[2]). Even with the emergence of more user-friendly interfaces, most aspects of current DeFi activity are difficult to grasp for the average retail participant in need of access to basic financial services. Complex strategies of leveraged trading and rehypothecation of crypto-assets are the prevailing activities in DeFi today, which clearly cannot lend themselves to objectives such as the promotion of access to basic financial services. For their most part, these do not involve any real assets or financing of real projects, thus making them unfit for real economy financing purposes. When it comes to DeFi lending protocols in particular, due to the anonymity of borrowers, over-collateralisation is pervasive, and reliance on collateral limits access to credit to borrowers who are already asset-rich, negating financial inclusion benefits (Aramonte et al., 2022[23]).
The non-custodial nature of DeFi is one of its main defining characteristics that could be unfitting for the average retail investor. Users hold exclusive control over their private keys, and thus, their own assets (until they transact) without assistance from intermediaries such as traditional regulated custodians (OECD, 2022[2]). This means that users are exposed to increased risk of losing their assets, as the loss of private keys translates into loss of access to their investment. Indeed, the loss of a user’s private key is one of the most common risks facing inexperienced users and translates into loss of access to all assets associated with the private key, as decentralised spaces do not allow for forced transfer mechanisms (OECD, 2020[24]). The use of non-custodial or un-hosted wallets as the means to access the DeFi ecosystem at this stage of development of the market adds an extra layer of complexity and risk that are once again unfit for the uninitiated and non-tech savvy average retail user. It should also be noted that retail investors are therefore most likely to invest in DeFi protocol activity through centralised intermediaries, as has been the example through staking products offered to them by centralised entities.