The Digital Government Review of Türkiye was prepared by the OECD Directorate for Public Governance (GOV), under the leadership of Elsa Pilichowski.
The review was produced by the OECD Open and Innovative Government Division, under the direction of Carlos Santiso, Head of the Open and Innovative Government Division, and supervision of Barbara-Chiara Ubaldi, Head of the Digital Government and Data Unit.
Chapters 2 and 3 were written by Seong Ju Park, Chapter 4 and Chapter 7 were written by Lucia Chauvet, and Chapters 5 and 6 were written by Benjamin Welby, Digital Government Policy Analysts in the Open and Innovative Government Division. All chapters benefitted from the strategic orientation and revisions of Barbara-Chiara Ubaldi. Benjamin Welby served as the lead co-ordinator of the review.
This project would not have been possible without the support of the Digital Transformation Office (Dijital Dönüşüm Ofisi, DTO) and the valuable support and knowledge provided by the following public officials from OECD countries who acted as peers during the initial virtual fact-finding mission in November 2021 and the subsequent mission to Ankara in May 2022:
Ms Mina Son, Executive Principal, Global Digital Government Co-operation Team, Department of Global ICT Co-operation, National Information Society Agency, South Korea.
Mr. Magnus Enzell, Senior adviser at the Department for Digitalisation of society in the Ministry of Infrastructure of Sweden.
Mr. Joel Kotsjuba, Service Design Advisor in the Ministry of Economic Affairs and Communications of Estonia.
The OECD Secretariat would like to acknowledge the invaluable contribution of all public officials in Türkiye who participated in the OECD survey, joined the virtual missions and contributed to the workshops on service design and delivery and data as well as providing comments and feedback to earlier drafts of this report. In total, the survey was completed by over 100 public institutions and interviews were carried out with more than 40 organisations. The OECD is also grateful to the experts from the public sector, civil society, private sector, academia and other communities who joined the capacity building workshops.
Finally, the OECD Secretariat would like to express its thanks to the entire team at the DTO for the support and close collaboration throughout the whole review process.