Drivers of Trust in Public Institutions in New Zealand

Annex B. Comparison OECD Trust Survey and New Zealand Survey

Differences between the OECD Trust Survey and Survey Questionnaire implemented in New Zealand

This Annex provides an overview on the survey questions adapted from the OECD Trust Survey and it specifies survey questions added specifically for New Zealand. Data in New Zealand was collected between the 8^th and 24^th of February 2022.

For more detailed information and comparison with the OECD Trust Survey please find the survey method document at http://oe.cd/trust.

 

Category	Survey Question - OECD TRUST SURVEY 2021	New Zealand vs. OECD Trust Survey
Trust levels	To start with, a general question about trust. On a scale from 0 to 10, where 0 is not at all and 10 is completely, in general how much do you trust most people?	same
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? The national government	missing
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? The local government	same
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? The [parliament/congress]	same
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? The political parties	missing
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? The police	same
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? The civil service (non-elected government employees at central or local levels of government)	same
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? The news media	same
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? The courts and legal system	same
Trust levels	On a scale of 0 to 10, where 0 is not at all and 10 is completely, how much do you trust each of the following? International organisations	same
Integrity	If a high-level politician was offered the prospect of a well-paid job in the private sector in exchange for a political favour, how likely or unlikely do you think it is that they would refuse it?	missing
Integrity	If a court is about to make a decision that could negatively impact on the government’s image, how likely or unlikely do you think it is that the court would make the decision free from political influence?	same
Integrity	If a public employee were offered money by a citizen or a firm for speeding up access to a public service, how likely or unlikely do you think it is that they would refuse it?	same
Responsiveness	If many people complained about a public service that is working badly, how likely or unlikely do you think it is that it would be improved?	same
Responsiveness	If there is an innovative idea that could improve a public service, how likely or unlikely do you think it is that it would be adopted by the responsible [public agency/office]?	same
Responsiveness	If over half of the people clearly express a view against a national policy, how likely or unlikely do you think it is that would be changed?	same
Reliability	If a new serious contagious disease spreads, how likely or unlikely do you think it is that government institutions will be prepared to protect people’s life?	same
Reliability	If you share your personal data with a [public agency/office], how likely or unlikely do you think it is that it would be exclusively used for legitimate purposes?	same
Reliability	How likely or unlikely do you think it is that the business conditions that the government can influence (e.g. laws and regulations businesses need to comply with) will be stable and predictable?	same
Openness	If a decision affecting your community is to be made by the local government, how likely or unlikely do you think it is that you would have an opportunity to voice your views?	same
Openness	If you need information about an administrative procedure (for example obtaining a passport, applying for benefits, etc.), how likely or unlikely do you think it is that the information would be easily available?	same
Openness	If you participate in a public consultation on reforming a major policy area (e.g. taxation, healthcare, environmental protection), how likely or unlikely do you think it is that the government would adopt the opinions expressed in the public consultation?	same
Fairness	If a public employee has contact with the public in the area where you live, how likely or unlikely is it that they would treat both rich and poor people equally?	same
Fairness	If a government employee interacts with the public in your area, how likely or unlikely do you think it is that they would treat all people equally regardless of their gender, sexual identity, ethnicity or country of origin?	same
Fairness	If you or a member of your family would apply for a government benefit or service (e.g. unemployment benefits or other forms of income support), how likely or unlikely do you think it is that your application would be treated fairly?	same
Satisfaction with services	On a scale of 0 to 10, how satisfied or dissatisfied are you with the <u>education system</u> in $COUNTRY as a whole?	same
Satisfaction with services	On a scale of 0 to 10, how satisfied or dissatisfied are you with the <u>healthcare system</u> in $COUNTRY as a whole?	same
Satisfaction with services	On a scale of 0 to 10, how satisfied or dissatisfied are you with the <u>quality of administrative services</u> (e.g. applying for an ID or a certificate of birth, death, marriage or divorce)	same
Satisfaction with services	In the last 2 years, have you or any children you have been enrolled in an educational institution in $COUNTRY?	same
Satisfaction with services	In the last 12 months, have you or somebody in your household had a direct experience with the healthcare system in $COUNTRY?	same
Political participation	How confident are you in your own ability to participate in politics?	missing
Political participation	How much would you say the political system in $COUNTRY allows people like you to have a say in what the government does?	same
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Voted in last local or municipal election (if there were any)	same
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Contacted a politician, government or local government official	same
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Attended a meeting of a trade union, political party or political action group	missing
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Participated in a Citizen Assembly, Citizen Dialogue or Citizen Jury	missing
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Provided input or feedback on government policy, law or document	missing
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Worn or displayed a campaign badge or sticker	missing
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Taken part in a public demonstration	same
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Signed a petition, including an e-mail or online petition	same
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Posted or forwarded political content on social media	missing
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Boycotted certain products for political reasons	missing
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. None of these	same
Political participation	Over the last 12 months, have you done any of the following activities? Please tick all that apply. Prefer not to answer	same
Political participation	Did you vote in the last national election?	same
Political participation	Is the party you voted for in the last national election (or would have voted for if you didn't vote) currently part of the government?	missing
Political participation	On the following issues, do you think the government should be prioritising them more, about the same, or less? Providing equal opportunities for all in $COUNTRY	missing
Political participation	On the following issues, do you think the government should be prioritising them more, about the same, or less? Helping workers in $COUNTRY to adapt to automation and new technologies	missing
Political participation	On the following issues, do you think the government should be prioritising them more, about the same, or less? Reducing $COUNTRY's contribution to climate change	missing
Future policies	On the following issues, do you think the government should be prioritising them more, about the same, or less? Reducing public debt in $COUNTRY	missing
Future policies	On the following issues, do you think the government should be prioritising them more, about the same, or less? Creating the conditions for businesses to thrive in $COUNTRY	missing
Future policies	How confident are you that $COUNTRY will succeed in reducing greenhouse gas emissions in the next 10 years?	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Tackling climate change	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Taxing large multinational companies regardless of where they are headquartered	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Protecting personal data and privacy online	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Preparing for the next pandemic	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Managing migration	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Protecting refugees	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Reducing inequality and discrimination	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Tackling fake news and misinformation	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Fighting international crime and terrorism	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. None of these	same
Future policies	Which of the following issues do you think are best addressed by working with other countries than by $COUNTRY alone? Please choose your top three issues for global cooperation. Don't know	same
Future policies	Which of the following areas do you think the government in $COUNTRY should prioritise in order to better tackle global challenges (such as climate change, sharing of data, and migration, etc.)? Please choose your top two priorities. Engaging with multinational companies	same
Future policies	Which of the following areas do you think the government in $COUNTRY should prioritise in order to better tackle global challenges (such as climate change, sharing of data, and migration, etc.)? Please choose your top two priorities. Joining forces with other governments internationally	same
Future policies	Which of the following areas do you think the government in $COUNTRY should prioritise in order to better tackle global challenges (such as climate change, sharing of data, and migration, etc.)? Please choose your top two priorities. Strengthening $COUNTRY's role in international institutions	same
Future policies	Which of the following areas do you think the government in $COUNTRY should prioritise in order to better tackle global challenges (such as climate change, sharing of data, and migration, etc.)? Please choose your top two priorities. Engaging with citizens on global issues	same
Future policies	Which of the following areas do you think the government in $COUNTRY should prioritise in order to better tackle global challenges (such as climate change, sharing of data, and migration, etc.)? Please choose your top two priorities. Strengthening coordination across government offices in $COUNTRY	same
Future policies	Which of the following areas do you think the government in $COUNTRY should prioritise in order to better tackle global challenges (such as climate change, sharing of data, and migration, etc.)? Please choose your top two priorities. Investing in the training and skills of government employees	same
Future policies	Which of the following areas do you think the government in $COUNTRY should prioritise in order to better tackle global challenges (such as climate change, sharing of data, and migration, etc.)? Please choose your top two priorities. None of these	same
Future policies	Which of the following areas do you think the government in $COUNTRY should prioritise in order to better tackle global challenges (such as climate change, sharing of data, and migration, etc.)? Please choose your top two priorities. Don't know	same
Future policies	How much do you disagree or agree that existing international agreements between countries (e.g. on migration, climate change, protection of personal data) are sufficient to solve long-term issues facing humanity?	similar
Future policies	Please feel free to share any additional thoughts on what influences your trust towards government and public institutions.	same
Future policies	Are you a citizen of [country]?	same
Future policies	Were you born in New Zealand?	similar
Background	Have you spent time living outside of New Zealand as an adult?	Unique to NZL
Background	In general, thinking about the next year or two, how concerned are you about your household's finances and overall social and economic well-being?	same
Background	If you imagine status in society as a ladder, some groups could be described as being closer to the top and others closer to the bottom. Thinking about yourself, where would you place yourself in this scale?	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? TV	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? Radio	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? Newspapers /magazines (incl. online)	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? Online social media	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? Other online sources	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? Family and friends	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? Place of work or study	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? None of these	same
Background	From which of the following sources do you get information about politics and current affairs at least once per week? Prefer not to say	same
Background	Which region do you live in?	same
Background	What is your gender?	same
Background	Which year were you born?	same
Background	What is your highest level of education?	same
Background	Please tell us the total gross annual income of your household in 2021.	similar
Background	Including yourself, how many people usually live in your household?	similar
Background	Which ethnic group or groups do you belong to?	Unique to NZL
Background	Have you ever worked in the public sector?	Unique to NZL
Background	Do you have any family members or friends who work or have worked in the public sector?	Unique to NZL
Background	How much do you know about how central government in New Zealand works?	Unique to NZL