This report is the work of the OECD Directorate for Public Governance, under the overall leadership of Elsa Pilichowski, Director. The publication was prepared by the OECD Governance Indicators and Performance Division, under the direction of Monica Brezzi, Head of the Division, and co-ordinated by Sarah Kups. The report was written by Sarah Kups (Chapters 1, 3 and 4), Emma Phillips (Chapter 5) and Sina Smid (Chapter 2). Carlotta Alfonsi undertook background research that contributed to Chapter 5. Statistical support was provided by Giuseppe Ciccolini, Ömer Faruk Metin, Veronica-Nicolle Hera and Sina Smid. Meral Gedik, Thibaut Gigou and Adem Kocaman prepared the report for publication and dissemination; and Pauline Barbet provided administrative support. Gillian Dorner and Mariana Prats provided valuable feedback to the report, and David Brackfield from the OECD Statistics and Data Directorate to the questionnaire.
The report benefitted from extensive feedback provided by Delegates to the OECD Public Governance Committee and members of the Trust Survey Advisory Group. The Trust Survey Advisory Group, comprised of public officials, national statistical offices, and academic researchers, also provided guidance and constructive feedback on questionnaire content, design and translation in local languages and on survey methodology.